Change strata manager · Sydney

Sick of chasing your strata manager? Change the service

17,973 requests resolved over six months. With a median first reply time under 2 hours, this is what responsive strata service looks like.

2.6 hr

Median full resolution time
across the latest six-month service report.

Request a proposal

What you can expect

Poor service has a real cost

It isn’t just frustrating. It puts confidence in your building at risk.

The light that stays broken. The scratched paintwork. The garden nobody follows up. These small signs are obvious to owners, tenants and prospective buyers.

When small issues stay unresolved, people start wondering what else is being neglected. Your committee should not have to keep chasing basic service.

Change Strata Manager →

Less chasing.
More progress.Every issue tracked to close

Exit cost support

Stuck in a lock-in contract?

Move sooner to better service.

If you are receiving poor service but feel trapped by your current agreement, talk to us before giving up. Eligible communities may receive financial support with exit costs so they can change sooner.

Check Exit Support →

Eligibility and support are subject to review of the existing agreement and MTS approval. This is not legal advice.

Your manager could be costing you more

Bad service compounds.

The cost is not only another unanswered email. Delayed action creates more committee work, allows small problems to grow and makes every future decision harder.

Issues become more expensive

Minor repairs and maintenance rarely improve while everyone waits for someone to take ownership.

Your committee carries the load

Volunteers spend their time following up, reconstructing decisions and explaining why nothing has moved.

Confidence in the building drops

Visible neglect can leave owners, tenants and buyers questioning how well the wider property is being managed.

Five-step switching plan

Change strata managers in five steps.

Start with the service problem. We guide your committee through the proposal, contract review, appointment and handover.

Start here

Get in touch

Tell us what is not working and what your building needs from its next manager.

Request Proposal →

Tailored to you

Receive your proposal

We provide a customised proposal and can meet with the committee to answer questions.

Know your options

Review the contract

We help you understand the current agreement and whether financial support may be available.

Build support

Get the tools you need

We help your champion explain the change and prepare the formal appointment process.

Handover handled

Let us do the rest

MTS project-manages the handover so records, finances and open issues are accounted for.

You make the decision. We manage the handover.Request Proposal →

Ready to change strata managers?

Stop chasing.
Start expecting better.

Request a tailored proposal. We’ll help your committee understand the current agreement, compare the service and manage the switch.

Request Proposal ↑Call 1300 495 048No obligation. Your details stay with MTS.